Community Diaper Bank FAQ
Q: Who is eligible to request assistance from the diaper bank?
A: Individuals with children in diapers or individuals with specials needs who are residents of Ventura County.
Q: How do I apply for assistance from the community diaper bank?
A: To apply for assistance, please first visit our diaper bank process page, which outlines the process for how to request assistance.
Q: I am a representative of an organization and wish to refer a client. How does this process work?
A: If you are an organization or agency representative that does not already have an approved arrangement with the diaper bank, the next best step in the process is to reach out to us at [email protected].
Q: How long is the wait for the waitlist?
A: We do not have a guarantee or time estimate for the waitlist. We process requests to the waitlist in the order in which they were received and are working as quickly as we can, based on available funding and client capacity. If the need is dire, email us at [email protected] to discuss a one-time emergency relief package.
Q: If I've been a client before, am I allowed to fill out the waitlist?
A. If you received 6 or less packages of monthly diaper support at one time or another, AND it has been more than 3 months since you placed an order, you may fill out the waitlist to start receiving support once more — but you will need to wait for your turn on the waitlist in order to resume receiving support. Clients that went through and completed their 2-year eligibility period are not eligible to submit to the waitlist.
Q: Do you share my personal information with other organizations?
A: No. Any information you provide remains confidential and is for internal verification purposes only.
Q: I need assistance but cannot provide all of the paperwork/identification requested.
A: Please email us to discuss alternative options to verify eligibility.
Q: What happens after I have been approved for the diaper bank? How many diapers will I receive and how do I get my diapers?
A: Please visit the Package Expectations page on our website for additional information.
A: Individuals with children in diapers or individuals with specials needs who are residents of Ventura County.
Q: How do I apply for assistance from the community diaper bank?
A: To apply for assistance, please first visit our diaper bank process page, which outlines the process for how to request assistance.
Q: I am a representative of an organization and wish to refer a client. How does this process work?
A: If you are an organization or agency representative that does not already have an approved arrangement with the diaper bank, the next best step in the process is to reach out to us at [email protected].
Q: How long is the wait for the waitlist?
A: We do not have a guarantee or time estimate for the waitlist. We process requests to the waitlist in the order in which they were received and are working as quickly as we can, based on available funding and client capacity. If the need is dire, email us at [email protected] to discuss a one-time emergency relief package.
Q: If I've been a client before, am I allowed to fill out the waitlist?
A. If you received 6 or less packages of monthly diaper support at one time or another, AND it has been more than 3 months since you placed an order, you may fill out the waitlist to start receiving support once more — but you will need to wait for your turn on the waitlist in order to resume receiving support. Clients that went through and completed their 2-year eligibility period are not eligible to submit to the waitlist.
Q: Do you share my personal information with other organizations?
A: No. Any information you provide remains confidential and is for internal verification purposes only.
Q: I need assistance but cannot provide all of the paperwork/identification requested.
A: Please email us to discuss alternative options to verify eligibility.
Q: What happens after I have been approved for the diaper bank? How many diapers will I receive and how do I get my diapers?
A: Please visit the Package Expectations page on our website for additional information.